Privacy Policy

999de Privacy Policy – Your Data is Fully Safe & Secure

Your trust is our greatest asset. Here you will find a transparent account of what information you provide on 999de, how it is collected, where it is stored, and who can access it.

Last Updated: January 2026 | Encryption: SSL 256-bit | Language: Bengali

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Data Collection Use of Data Storage & Security Data Sharing Cookies Your Rights Minor Policy Updates Contact
256-bit SSL Encryption
100% Data Encrypted
Zero Sale to Third Parties
Confidential Financial Data Protected

How 999de Protects Your Information

Six Core Pillars of Our Privacy Protection

SSL Encryption

Every transaction and data exchange is secured with 256-bit SSL encryption, making it completely unreadable to anyone outside.

Two-Factor Authentication

Two-factor authentication is required when logging into your account. Knowing the password alone is not enough to gain access.

Secure Data Storage

Your data is stored in encrypted form on internationally certified servers. Unauthorized access is completely prevented.

No Sale of Data

Your personal data is never sold to third parties. That is an absolute commitment we stand by.

Regular Security Audits

The security of our systems is regularly audited by independent third-party experts.

Your Controls

You have the right to request access to, correction of, or deletion of your personal data at any time.

What Information We Collect

What Information 999de Collects and Why

Mandatory
Identity Information
  • Full Name
  • Date of Birth
  • Mobile Number
  • Email Address
When KYC Is Required
Identity Document
  • National ID Card
  • Passport Number
  • Proof of Address
  • Selfie Photo (where applicable)
Automatic
Technical Information
  • IP Address
  • Device Type
  • Browser Information
  • Login Date & Time
Transaction
Financial Information
  • Deposit Records
  • Withdrawal History
  • Mobile Banking Number
  • Gaming History
Introduction: This Privacy Policy applies to all users of the 999de platform. By using the website or app, you are deemed to have accepted the terms of this policy.

1. What Information We Collect

We collect certain information to ensure our services on 999de run smoothly and to improve your experience. This data comes from two sources — information you provide directly and information collected automatically.

Information You Provide Directly

  • At Registration: Name, mobile number, date of birth & password.
  • For KYC Verification: National ID or passport details, along with proof of address.
  • On Payments: Mobile banking number & transaction details.
  • Support: Information you provide when contacting us.

Automatically Collected Information

  • IP address & device type.
  • Browser and operating system information.
  • When you visited the platform, how long you stayed, and which pages you browsed.
  • Gaming history & session duration.

2. How Your Information Is Used

Every piece of information we collect is used for a specific purpose. We never use your data beyond what is necessary.

Data Type Purpose of Use
Name & Mobile Number Account Creation & Communication
Date of Birth Age Verification (to confirm 18+)
Identity Document KYC Verification & Fraud Prevention
Mobile Banking Details Deposit & Withdrawal Processing
IP & Device Information Security Monitoring & Fraud Prevention
Gaming History Responsible Gaming Monitoring

3. Data Storage & Security

999de follows the highest industry standards to protect user data. Our servers are hosted in internationally certified data centers equipped with both physical and digital security measures.

  • All data is stored with AES-256 encryption.
  • HTTPS/SSL protocol is enforced across all websites and apps.
  • Direct database access is restricted to authorized personnel only.
  • Regular security audits and penetration testing are conducted.
  • Backup data is stored on separate, secured servers.
Our Security Commitment: In the event of a security breach at 999de, we are committed to notifying affected users within 24 hours.

4. Who We Share Your Data With

999de does not sell your personal information. However, data may be shared in the following limited circumstances:

Payment Providers

When you transact using mobile banking services such as Mobile Pay, Nagad, or Rocket, the necessary information is shared with them. These providers operate under their own privacy policies.

Legal Obligations

Information may be disclosed when required by court order, lawful request from law enforcement agencies, or as part of a money laundering investigation.

Technology Partners

Game providers and technology partners receive only the limited data necessary to deliver their services. All operate under strict confidentiality agreements.

5. Cookie Policy

The 999de website and app use cookies. Cookies are small files stored in your browser that help make the site easier to use.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login session and security.
  • Performance Cookies: To understand how the site is being used.
  • Functionality Cookies: Used to remember your language preferences and settings.

Cookies can be disabled through your browser settings, though some features may not function as a result.

6. Your Rights

You have full control over your personal data. You may submit any of the following requests:

  • Right to Access: Request to know what information we hold about you.
  • Right to Rectification: Request to update any inaccurate or outdated information.
  • Right to Erasure: Request data deletion upon account closure.
  • Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
  • Right to Object: Objection to the use of data for marketing purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

7. Protection of Minors

999de does not serve anyone under the age of 18. If there is reason to believe a minor is using our platform:

  • Your account will be suspended immediately.
  • All data will be permanently deleted.
  • If a minor's identity is confirmed, their balance will be refunded.

If you suspect underage use, please contact our support team immediately.

8. How Long We Retain Your Data

Data for active accounts is retained for the duration of the account. Upon account closure:

  • Financial transaction records may be retained for up to 5 years to meet legal requirements.
  • Personal identification data is deleted within 90 days of account closure.
  • KYC documents may be retained in accordance with regulatory requirements.

9. Changes to the Privacy Policy

999de may update this Privacy Policy at any time. Users will be notified of significant changes via their registered mobile number or email address. Continued use of the platform following any changes constitutes acceptance of the updated policy.

We will always endeavour to give at least 7 days' notice before making any significant changes to this policy.

10. Privacy Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: privacy@999de.biz
  • Support Email: support@999de.biz
  • Live Chat: Chat button at the bottom right of the website
  • Time: 7 days a week, 24 hours a day

We will respond to any privacy-related request within 30 business days.

Start Playing on a Secure Platform

Your data is protected, your transactions are secure. Join 999de today.

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